|
|
|
| |
Web Designing, Web
Development, Website Maintenance, E-Commerce Solutions,
Software Development, Search Engine Optimization,
Domain Registration, Web Hosting, Offset Printing
Works |
| |
|
| |
FAQ |
|
| |
1. What is the
cost of a custom designed website?
2. What is the first step we need to
take for our website?
3. Who will do the maintenance on our
site after it is online?
4. Is the cost of a website a yearly
fee, or is it one time only?
5. Where should the site be hosted?
6. Will the costs go up every year?
7. Will my graphics be fast loading?
8. Do we need to accept payment by
credit card for our products?
9. Should we have a secure shopping
cart?
10. How are most people finding web sites
on the Internet?
11. How long will it take before sales
begin from my site?
12. Should I have my own domain name?
13. How can we get our graphics
and text content to you?
14. How do we make payment to you?
15. What is the biggest mistake that
people make when starting out?
16. Can I get site enhancements,
such as a guest book, or a search engine, etc?
17. Once we decide to proceed,
how long will it take before our site is active?
| Q
1. What is the cost of a custom designed website?
The cost is
completely dependent on what you want for your
online presentation. The more graphics and pages
that you require, the greater the time that is
necessary to construct the site. We will give
you an estimate after you indicate to us what
elements you wish to include.
Our hourly charges
are $10 per hour. |
| |
| Q
2. What is the first step we need to take for
our website?
First, gather
together the graphics and text that will make
up the content for your various pages. Your website
is a reflection of you and your business, therefore
only you can determine what is most important
to present.
Simultaneously,
determine your budget, and realistically assess
the extent of your own initial online presentation. |
| |
| Q
3. Who will do the maintenance on our site after
it is online?
We will build
your site so it is easily maintained. If you feel
comfortable with HTML coding, then you can maintain
it yourself if you choose. However if you'd prefer
to have us take care of it for you, then we are
happy to do so at an hourly rate. |
| |
| Q
4. Is the cost of a website a yearly fee, or is
it one time only?
The cost of
site construction is one time only. As mentioned
above, you will have a monthly fee that you will
pay directly to your site's hosting service, and
of course if you want to make ongoing updates
to your site, then there would be a charge (based
on the extent of the changes), but that is it.
If you do not make any changes for a while, then
there is no more expense. |
| |
| Q
5. Where should the site be hosted?
We can set you
up with an affordable and dependable hosting service
if you have not already picked one out. The cost
of the hosting will likely be between $5 to $10
per month, unless your site is very large, or
has other special needs. |
| |
| Q
6. Will the costs go up every year?
The cost of
website hosting has been very stable, so it is
unlikely that the expense would rise significantly.
In any case, if you are not happy with your server
you can always move to another. |
| |
| Q
7. If you design my site, will my graphics be
fast loading?
We use sophisticated
software and file compression techniques to keep
the total size of graphics on each webpage as
low as possible (without sacrificing quality),
so consequently the pages we design download fast
even with an older 28.8 modem (and considerably
faster with 56Kbs and DSL). |
| |
| Q
8. Do we need to accept payment by credit card
for our products?
Yes - if you
wish to sell directly via your site. People who
use the web for the purchase of goods and services
expect to be able to make payment by credit card.
The best approach
is to have your own "merchant account"
to accept Visa & MasterCard, ideally at the
same bank where you have your business checking
account. This cost should be minimal, so if the
bank attempts to sell you expensive monthly fees,
then inquire elsewhere. You can contact us for
suggestions.
An alternative
is to accept credit card payment through a service
such as PayPal.com. In this case, you do not need
your own merchant account. Rather, they take the
credit card payment, then electronically transfer
the money to your account (less their percentage).
The primary disadvantage to this kind of approach
is that the customer must also be a PayPal member,
and if they are not, then they must first join
prior to completing their purchase. But with that
exception, it is a well thought out and widely
used service.
If your site
is not for direct sales, but rather is meant to
be a portfolio or an explanation of services,
then accepting credit cards is not an issue. |
| |
| Q
9. Should we have a secure shopping cart?
Again, if you
want to make direct sales, then you definitely
should include a secure cart. One of the keys
to making online sales is to make it as easy as
possible for your customers. When they see something
they like, they want to buy it at that time, and
a secure shopping cart makes that possible.
If we design
your site for you, we can set you up with a shopping
cart service that many other of our clients are
using. This cart currently has no monthly fee,
so the only extra charge to you is for the time
it takes us to construct the pages and configure
the coding.
So if you do
have a merchant account, then your customers'
credit card payments can be made through your
own cart, and you'll receive the money directly.
If you prefer however to take your card payments
through a service such as PayPal, then the customer
would use PayPal's cart set up, which we would
seamlessly integrate into your site. |
| |
| Q
10. How are most people finding web sites on the
Internet?
We construct sites that are "search engine
friendly", and upon completion we register
every web site we design with the top search engines
that are still free. This helps to make your Internet
address available to anyone looking specifically
for you, or for contacting someone in your field.
Many of the
biggest search services - such as Yahoo and Looksmart
- now require payment if you want to be included
in their databases. You may want to give serious
consideration to Yahoo, and eventually do several
of the others as well.
After your site
is established on the web, you might want to consider
participating in "pay for position"
search plans, such as those offered by Overture.com
and Findwhat.com. In this model, you agree to
pay a certain amount (for example, 11 cents) for
every visitor they send to you who clicks through
to your site after using a specific search query.
Also, it is
essential that you promote your unique web address
by adding it to ALL your advertising, mailings,
and literature - including business cards, brochures,
etc.
Finally, you
should develop linking relationships with other
web sites where potential customers are most likely
to visit. If you'd like, we can include a "Links"
page on your site where these reciprocal links
can be placed. |
| |
Q
11. How long will it take before sales begin from
my site?
There is no way to honestly answer that. We have
had clients make sales within their first month,
and others take a year. But one thing is for sure
-- remember this above everything else -- you
will only get out of your WWW site what you put
into it. If you do adequate promotion, then you
will be far more likely to see favorable returns.
|
| |
Q
12. Should I have my own domain name?
Yes, because a good domain name is very important
to online success. It should ideally be reasonably
short; should be easy to spell; easy to remember;
and have some relation to what you do. If you'd
like, we can make all arrangements for you. |
| |
| Q
13. How can we get our graphics and text content
to you?
You can send you graphics as photographs, slides,
or digital media (Zips, floppies, or CD).
We can either
do all scanning for you, or, you can consider
having your graphics copied to a digital CD by
a reasonably priced professional scanning service.
Any materials that are sent to us will be returned
at the end of the project.
Most of your
text should ideally be sent via email or placed
onto a word processing document. We will edit
and spell check, but most of the actual descriptive
phrasing should be worked out by you -- after
all, no one knows better than you what to say
about your own business. |
| |
| Q
14. How do we make payment to you?
For sites under
$1000: We require 30% deposit in advance, balance
due upon completion;
Over $1000:
40% in advance balance due upon completion;
You can make
payment by check or via Western Union Money Transfer
or Paypal. |
| |
| Q
15. What is the biggest mistake that people make
when starting out?
In our experience,
the one fundamental mistake we occasionally see
is when people either spend too much $$ when they
start out, by insisting on all kinds of unnecessary
bells & whistles; or, they think that they
can be successful on the WWW by spending almost
nothing. Neither approach makes much sense.
With the first
mistake -- spending too much -- they devote valuable
resources to extra site enhancements (such as
slow loading Flash animations) when they should
be putting that money towards site promotion,
so they can generate targeted visitor traffic.
After all, without visitors, there is no online
business.
In the second
case -- spending too little -- they believe that
the WWW is outside the laws of economics, which
is to say, the erroneous assumption that people
will buy their products/services and they won't
have to spend anything to make that happen. If
only it was that easy! Since that rarely if ever
happens in the regular business world, we are
at a loss to explain how it could happen on the
WWW. But nevertheless, this myth is apparently
out there.
So as we said
earlier, it is important for you to realistically
assess how much you can afford to dedicate to
your web presence, and then take the necessary
steps to make it happen! |
| |
| Q
16. Can I get site enhancements, such as a guest
book, or a search engine, etc?
Absolutely.
If you want to make your site more interactive
by providing these kind of features, just let
us know. The cost will depend on what you want,
but is almost always very affordable. |
| |
Q
17. Once we decide to proceed, how long will it
take before our site is active?
That depends on how well you have organized your
materials and how full our own schedule is at
the time. The best thing to do is to first contact
us as soon as possible to get the process started.
Once we begin work on your site, then things move
along steadily. It is more important to do it
right than to do it fast, and as any of our previous
clients will confirm, we consistently do it right. |
| |
|
|
|
|